I purchased this quad for my wife & it was her first set of personalized scriptures as a new convert. Being able to choose the font & font color was unique & satisfying to not be narrowed to one selection. Also adding bookmarks to match the color scheme I was going for made it even better than I was expecting. I was clearly informed of any delays due to the time to craft the product & this was very helpful to know. It was very easy for me to follow along the steps to completing the entire process from finding what I wanted, ordering it completely, & following the process to recieve it.